Privacy Policy

Effective Date: 07/01/2025

By using our platform, you agree to the following Privacy Policy.

Alternatives CA (“Alternatives,” “we,” “our,” or “us”) is committed to keeping the personal information of our customers private and secure. This Privacy Policy describes how we collect, use, and protect personal information through our website alternativesca.com, our applications, and any branded digital experiences associated with our dispensary located in Santa Rosa, CA.

1. Information We Collect

We collect personal information when you:

• Visit or use our website or applications
• Place an order for pickup or delivery
• Contact our customer support team
• Opt into our loyalty or rewards program
• Subscribe to marketing communications

This information may include:

• Name, phone number, birthdate, and email address
• Delivery or pickup address
• Product purchase history and preferences
• Communication consent and preferences (e.g., SMS, email)
• Loyalty rewards information
• IP address, browser type, and general website usage data

2. How We Use Your Information

We use your information to:

• Fulfill and process orders
• Communicate about your orders or promotions
• Manage our loyalty rewards program
• Improve our website and services
• Send you updates, offers, and marketing (with your consent)
• Comply with legal and regulatory requirements

3. Cookies and Analytics

We use cookies and tracking tools to:

• Remember user preferences
• Track and analyze website performance
• Enhance user experience

You can choose to disable cookies through your browser settings, though this may impact certain features of our site.

4. Age Restrictions

Our services are only available to individuals 21+ years old or 18+ with a valid medical marijuana ID. We do not knowingly collect personal information from anyone under the age of 18.

5. How We Share Your Information

We may share your data with:

• Technology providers that support our site, delivery, loyalty programs, or communications
• Government or legal authorities as required by law
• Marketing or analytics platforms (with anonymized or aggregated data)
• Our internal team to provide customer support and service

We do not sell your personal information.

6. Third-Party Services and Links

Our website may contain links to third-party websites or services (e.g., for payments, menus, or loyalty platforms). We are not responsible for the privacy practices of those websites. Please review their privacy policies before submitting any information.

7. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), you may request:

• A summary of what personal information we’ve collected
• Deletion of your data (unless required to fulfill a legal obligation)
• To opt out of the sale of your data (we do not sell data)

8. Security

We take reasonable security measures to protect your data, but no system is completely secure. Please notify us of any suspicious activity related to your use of our services.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted to this page with a new effective date.

Questions or Concerns?
Contact us at: [alternativescollective@gmail.com] or visit https://alternativesca.com/contact